Privacy Policy

Last updated: October 2026

Information you share

When you contact us by email or WhatsApp, you may share your name, contact details, travel dates, preferences and information about the people travelling with you. Please share only information needed to plan your journey.

How we use it

We use this information to respond to enquiries, design and operate requested travel services, maintain service records, and meet legal or accounting obligations. We do not sell personal information.

Service partners

Where necessary to arrange a journey, relevant details may be shared with selected accommodation, transport, guiding and experience partners. We limit this to what is reasonably required to provide the service.

External services

Links to WhatsApp and Instagram take you to services operated by their respective providers. Their privacy terms apply when you use those services.

Cookies and technical data

The public website does not intentionally use advertising trackers. The hosting platform and WordPress may process limited technical information needed for security, reliability and administration.

Retention and your choices

We keep information only as long as reasonably needed for the enquiry, journey, legal obligations or legitimate business records. You may ask to access, correct or delete information, subject to applicable obligations.

Contact

For privacy questions, email info@flycatcherceylon.com.